Question 1: Sometimes I have to move my balance to a different bench. Do I need to spend all that time recalibrating it every time? How often should I recalibrate my balance?

Question 2: When I am mixing solutions, I add too much of one ingredient because the balance takes so long to respond. Then I end up throwing out the solution and starting over. What can I do?

Question 3: I have to do several tasks around the laboratory at the same time and I can't always stand right in front of the balance, but it is difficult to see the display from an angle or distance. I miss your FX balance with its clear, bright display. Do you still have them?

Question 4: The balances in our laboratory do not have PC connectivity. So, I spend hours each day manually entering the data into our spreadsheet. Our lab could be much more productive and profitable if we could save the time spent on manually entering the data. What does your balance offer as a solution to our problem? We are a small laboratory and our budget is rather tight. We can't afford a lot of new, expensive equipment.

Question 5: We had a bad experience with one of our newer balances recently. It started malfunctioning and when we sent it in for repairs, the technician said the entire sensor had to be replaced. It was almost cheaper for us to buy an entirely new balance. We don't want that to happen to us again.

Above are some of the most frequently asked questions and requests by our customers. We seriously considered them very when we decided to work on our next generation balances. Since the founding of our company, our basic philosophy has been to bring products to market that meet our customers’ stringent demands by materializing technical breakthroughs in design and manufacturing. In 1985, for the first time in balance industry history, we incorporated digital calibration and multi-point linearity adjustment in our analytical balance series. We were the first to bring surface mount technology to the weighing industry, and succeeded in miniaturizing PCB boards by exploiting the latest chip technology. We brought extremely competitive platform, bench and compact scales to the market by deploying aluminum as material to design most cost effective load cells with extreme reliability, and brought weighing indicators with RFI immunity to the market with no price increase using innovative designs and manufacturing.

This time we decided to design our new generation balances with design criteria that should be a complete solution to the above five FAQ’s. Our challenge was to design the world’s most user-friendly balance, and it didn’t taken long before we realized that we had to come up with a new sensor design to meet the tough criteria set for ourselves.

It took a bit longer than we initially imagined, but we are very happy that we can continue the tradition of innovation by introducing the GX Series balances. The GX incorporates a new, innovative sensor, which will be the core technology that should survive well into the next century. We have named this new technology SHS,     , the key component in materializing the answers to the above five questions.

By super we mean it exceeds its predecessors in all aspects; performance and accuracy. By hybrid we mean we have taken the best aspects of two technologies and merged them into one. The first is Magnetic Force Restoration Technology that provides extraordinarily high resolution and sensitivity in light capacity weighing. The second is Pivotal, or Single Point Load Cell Technology, which eliminates most of the flexures of the conventional force motor system. Conventional flexures are susceptible to drift due to temperature changes as the different materials are chemically bonded or fastened. SHS has eliminated most of them. SHS has only three flexures instead of the traditional eleven. As a result we were able to design the GX to meet the design criteria we set for ourselves in creating the next generation balance.

1. Easy calibration - no headaches calibrating the balance

Calibrating or maintaining the balance accuracy has been a major concern to users. Even for a professional who knows how to maintain it, it is a time consuming and expensive practice, and most often it is disruptive to his work as he has to wait or use someone else’s balance until he gets his back. So we have installed the motor-driven internal calibration as a standard feature of the GX. Calibration can be done with a touch of a button.

2. Measurement speed - no time wasted waiting for the display to settle.

People don’t want to adjust themselves to the speed of the balance but rather have the measurement done instantly so they can continue their work without any delay. With a one-second response time you hardly feel you are waiting for the measurement to be completed. Additionally, you have far less chance of ruining your solution in dispensing applications by adding excess amounts of an ingredient.

3. Ease reading display - no hunting for angles or a bright enough environment to read the display

Many balances now come with liquid crystal displays, which may save manufacturers costs, but they levy inconvenience on many users. We have listened to our customers and switched to a vacuum fluorescent display. You can read the display from wherever you are working.

4. PC connectivity - no time wasted writing down the measurement results

This is so obvious. If there is a PC around, who wouldn't want to take advantage of it? But if you have to pay for the interface board and the software, you are discouraged from going through the trouble and hassle and may decide to live with the old fashioned way. So we decided to make the RS-232C and WinCT (our Windows Communications Tool Software) a standard feature.

5. Lower maintenance cost or life cost - no hassle budgeting for high service or maintenance cost

The SHS sensor is both rugged in construction and accurate and reliable. And most importantly, it is easily serviced or repaired. Unlike other sensors, which have lever system as an integral part of the whole sensor, with SHS we can isolate and repair the portion damaged, thus minimizing the repair or service costs and down time.

With the SHS, we have achieved both the highest performance for daily use at the best price and the lowest lifetime maintenance costs. We have given you five good reasons why our customers can believe the GX with the SHS is the balance of the next generation. So, when we say, "GX, the world's most user-friendly balance," we can prove it.

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